سياسة الاسترجاع

We want you to be happy with Almaher. If the app is not right for you, you can get your money back as described below.

Refund period

You may request a full refund within 7 days of your account being activated (counted from when your login details reach you). We accept requests within this period without you needing to give a reason.

How to request a refund

• Email support@almaher.app before the period ends.
• Include the email address and phone number you purchased with, and the words “Refund request”.
• We review your request and reply to you by email.

How you get your money back

• The refund is returned to the same payment method you used (a card payment goes back to the same card).
• Once the refund is processed, your access to the account and course linked to that purchase is closed.
• How long the refund takes to appear on your statement depends on your bank or card issuer.

After the refund period

The Service is a digital product delivered as soon as it is activated, so we do not accept refund requests more than 7 days after activation, except where the law in your country requires otherwise. If you were charged twice by mistake, or you hit a technical problem with payment or login, contact us and we will resolve it.

Contact

Questions about refunds: support@almaher.app. See also our Terms of Service.